Conference & Banqueting Sales Manager, 4* Hotel in Milton Keynes, £25-£26K
Take a proactive sales approach and in line with strategy, adapt sales solutions to meet client needs and expectations.
Dealing with all phone calls, face to face meetings and email enquiries efficiently and professionally.
Excellent communication skills, acting as a main point of contact for all prospective clients.
Accurately identify customer needs, draw up well presented and customised proposals in line with brand policies and standards of presentation.
Ensuring all enquiries are recorded accurately, understand and demonstrate data input rules and client file updates are respected.
Maintain current and past client records and ensure any changes are communicated as necessary.
To develop relationships with local clients, direct bookers and agency workers to ensure appropriate follow up with the Sales Team to ensure maximum use of facilities.
To conduct show rounds to guests and potential new clients ensuring that you address the clients need to help aid a booking.
To ensure bookings are delivered to the guests requests and to go above and beyond expectations when an opportunity arises that stay in line with budget and agreed costs.
Assist in the management of Business bookings.
To be presentable in appearance in line with company presentation, cleanliness and uniform standards.
To participate in any training courses as required. Mandatory company courses must be attended.
Ensure that during the time you are on duty you comply with company requirements in respect of personal conduct and behaviour.
Competitive package, good working environment and development to all who want to take the next step in their career. Experience in a comparable position is essential. Due to the number of applicants only those that are successful will be contacted