Head Receptionist – Hotel
Outskirts of Ely
£22,000 per annum
I am working with a beautiful Georgian hotel based just outside Ely who are seeking an ambitious, Head Receptionist with a passion for customer service to join their established team.
You will be responsible for the recruitment, induction, ongoing training assessment and development of all Reception Staff. The hours are 40 to a max of 48 per week over a five day week.
To manage all staff issues surrounding the reception – including rotas, holiday cover and in-house training
Deliver exceptional customer service at all times to visitors and residents
Manage the handovers between reception shifts, ensuring a thorough and efficient plan has been put in place
To be fully conversant in all emergency procedures and effectively evaluate the facility in the event of an alarm evacuation
To maintain the reception areas are kept to a professional, clean and safe standard at all times
Using Avon Data P.M.S and Events Systems – ideally, the candidate will have had experience with these (or transferable systems)
This is a great position for a head receptionist looking for a side step, or a senior receptionist seeing that next level in their career.
Salary is £22,000 per annum, working five days a week.
Please apply with your CV or contact Lauren Smith on